Returns & Exchanges

If you are not happy with any items purchased, you may return or exchange it for another item in store.  Please contact us at ask@shopnefertiti.com within 7 days receipts of your purchase with your reason for return or exchange.  Once we agree, all items should be sent to our office and we will cover the shipping cost.  Upon goods received, we will credit your bank account for returns, or send the requested item in the case of exchange.  If the item requested is not available, we may refund the purchase or issue you with a credit store.


All items returned must be sent in its original condition with all garment tags still attached. Please note that after 7 days receipts of your purchase all sale items are not available for return or exchange.

Contact & Support

Contact Us

....................................

+628119935849

ask@shopnefertiti.com

 

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